Client issues?

[hefty condom 0]

I've already talked to multiple staff members about my problem : Problem is the client will not let me right click to buy anything from the shops or drop anything, i just had donated 10.00 for donor rank before i knew about it. If the issue cannot be resolved i would like to see about a refund since i cannot play efficiently any help is appreciated.

 * ALREADY RESTARTED COMPUTER< CLIENT < TRIED SHIFT THING< TRIED SETTING< RIGHT CLICK WORKS ON OTHER CLIENTS AND DESKTOP

[Raw 689]

I've never heard of a client issue regarding things like this. Try deleting and redownloading the clients cache and see if that works. If it doesn't then it's most likely something wrong with you.

[hefty condom 0]

i've already did that lmao, it works on every other client i load and on the desktop as i've stated so it isn't the computer or compuer setting.

 

[52xp 308]

Usually, one of the things you have tried fixes the problem.. 

I wish I could help out more, but there's nothing I know of that could be causing this problem.

I will speak with Ramzi and/or Ryan and see if they have any ideas to help you.

[hefty condom 0]

27 minutes ago, 52xp said:

Usually, one of the things you have tried fixes the problem.. 

I wish I could help out more, but there's nothing I know of that could be causing this problem.

I will speak with Ramzi and/or Ryan and see if they have any ideas to help you.

Okay thanks

 

[drygore420 0]

how long is the server gonna be down for i wanna play i been trying all day to get on

 

[hefty condom 0]

12 minutes ago, drygore420 said:

how long is the server gonna be down for i wanna play i been trying all day to get on

 

Wrong thread big fella

[52xp 308]

53 minutes ago, drygore420 said:

how long is the server gonna be down for i wanna play i been trying all day to get on

 

The server is not down. If you're having trouble connecting, try the steps above.

Also this:

42 minutes ago, hefty condom said:

Wrong thread big fella

 

[hefty iron 0]

BUMP ?? even tried making a new account.

 

[hefty condom 0]

Bump!!....

 

Edited November 28, 2017 by hefty condom

[hefty condom 0]

bump

 

[MoltenTropic 1]

I've been having this same exact issue for a week now

[hefty condom 0]

Like no one believes me lol saying it must be on my end when I’m not the only player having the issue I have never seen a server function like this I understand everyone gets busy but I have donated to make the server strive and better and I can’t seem to get any answers let’s get it together guys....

Edited November 30, 2017 by hefty condom

[52xp 308]

I'm sorry no one has replied to this again. 

 

I've done some research into the problem on other servers and forum boards, turns out there's a number of possibilities.

 

1. Try deleting JDK 9 (if you have it) and revert back to JDK 8. A lot of people have been saying this is a main cause of the problem you're having.
2. Sounds weird, but try reinstalling your mouse driver(s) to be sure it's NOT a problem on your side (which it sounds like it isn't)

 

If this still doesn't solve any of your problems, I wholeheartedly apologize and think it's safe to say none of us know how to help.

I'm really not sure why a problem like this would just randomly start occurring. I'll forward this to Ryan/Ramzi again and hope they know.

[MoltenTropic 1]

Whenever I open the Runex client it opens up and I get a permanent white screen on the client

[52xp 308]

45 minutes ago, MoltenTropic said:

Whenever I open the Runex client it opens up and I get a permanent white screen on the client

The only suggestions I have are to follow the instructions on this post and check “The Ultimate Guide to Runex” under “Client Issues” and if neither help the problem, I’ll submit a ticket for you in hopes of finding a solution.