Account: BIG FAT
Donated $500 in total across 2 donations, but only received claim for one.
Donation shows as completed via email, PayPal's site, and PayPal's support assistant. 'The payment was processed successfully.'
I can provide transaction IDs/PayPal email immediately - please let me know what's needed.
This would be completing a grand promo, which currently displays as 300/500. I want to ensure that I receive my grand promo despite however long this may take to resolve. If possible, please confirm that this would be the case.
I also cannot sign in on the forums as 'big fat'.
I recently had my password reset, as it was forgotten, though the provided password nor my new updated in-game password work to sign in on the forums.
Please help! Thank you!
to update; no new emails received from PayPal. No change in status on site. Still unable to claim.