Hi @Gartuno I have submitted a ticket for you to get your lost item back, this does not mean the item will be restored but rather seeing if it's possible. Thank you for your patience and best of luck

Hi Runex Staff, I was making blazing boots in hunter's guild, I had just bought 2 mixed hide base and was using my blazing hide with it. I have 2 mixed base and 20 blazing hide from start. However, after the first is made, I tried to make the second one and the item suddenly disappeared.... Its not on the ground nor in bank.. Can this be checked? thank you. P.S. When making the the first boot, I think i selected make 10 just so I dont have to click twice, but this should result in item disappearing..   Please help. Thank you!

Hi @throwitaway I have submitted a ticket for your password to get reset. 
This can take 24-48 hours and sometimes longer depending on certain situations. To assist with this reset ticket, can you please PM me via the forums the location of where your account was created (ex: Austin, Texas).  Someone will comment here when your password has been reset. Thank you for your patience

hi i forgot my account password im not sure what info to provide here. but yeah pls help kthxxx

figured it out