Jean Paul 38 Posted February 3, 2018 Hello fellow player of RuneX, Did you lose your PIN or your PASSWORD? No worries, let's get the solved shall we? Please read the following carefully to regain access! Here on RuneX, we work with a special "ticket system". The ticket system informs the owner and admin about a situation in-game. Each player, alongside their issue, will have their own respective ticket and will get looked at individually. The staff team, who submit the tickets, will get a reply back on that ticket as soon it's accepted or denied. If you created a forum topic you'll be notified on there right away with the outcome. Please take note this takes a bit of time depending on the number of requests, appeals, and other tickets. Refrain yourself from making multiple topics and we ask you not to PM Ryan or Ramzi about these situations. Not in-game nor on forums! This will sever in a punishment and your appeal/reset will automatically be denied. Regards, The staff-team How do I get started? Please create a new topic in the Help section with the following format: Title: I've lost my PASS / PIN - Account Name Message with the format: Account name you lost PASS/PIN: I like to have my PIN/PASS reset: Example Note from Luca Brasi / Levi - Feel free to pm any staff member in-game once you followed those steps so we can be as quick as possible to submit the ticket for you to get you sorted out. 17 Share this post Link to post Share on other sites
