Ace of Spade 0 Posted December 27, 2017 Hello, I bought 45$ bond yesterday, but I can't ::redeem it. I bought 100$, 45$, and 5$ behind each other. I claimed the 100$ and 5$, but for some reason I cant redeem the 45$. Ill post pictures for proof. Here are the links: https://imgur.com/a/zrAmm https://imgur.com/a/5mCjY Share this post Link to post Share on other sites
Ace of Spade 0 Posted December 27, 2017 I would appreciate it if you guys can do it before 22 hours, as I already redeemed 105$, and the bonus donation box is activated (105$/150$), the whole point for me donating 150$ was for that box. Thanks. Share this post Link to post Share on other sites
stickeyd 18 Posted December 27, 2017 No need to worry about the bonus chest. Once the ticket is opened, Ramzi will see that you donated the entire $150 in under 24 hours and will add the chest to your inventory. Share this post Link to post Share on other sites
Ace of Spade 0 Posted December 27, 2017 Oh okay, that's good then. Share this post Link to post Share on other sites
Levi 109 Posted December 28, 2017 Submitted the ticket for you 1 Share this post Link to post Share on other sites
Ace of Spade 0 Posted December 29, 2017 @Levi Hey man, it has been more than 2 days that I donated and yet I still didn't receive my 45$ bond I really couldn't play the game the past 2 days because I was waiting till I get the bond, I really wanna play it. And I'm worried that I won't get my 150$ bonus chest, as I already redeem 105$. Please man try to talk to Ryan/Ramzi. Thanks. Share this post Link to post Share on other sites
Raw 689 Posted December 29, 2017 6 hours ago, Ace of Spade said: @Levi Hey man, it has been more than 2 days that I donated and yet I still didn't receive my 45$ bond I really couldn't play the game the past 2 days because I was waiting till I get the bond, I really wanna play it. And I'm worried that I won't get my 150$ bonus chest, as I already redeem 105$. Please man try to talk to Ryan/Ramzi. Thanks. Don't worry bud you'll get what you paid for just gotta be patient. Ramzi will most likely be online today to handle tickets and I'm sure you will take priority. 1 Share this post Link to post Share on other sites
Ryan 873 Posted December 31, 2017 Hello, Ace of Spade! I've refunded the missing order, along with adding a complementary $10 bond for the wait you. The promotion item from the date of the ticket (grand cursed chest) has also been added to your account. Have fun, and thank you for donating! 1 Share this post Link to post Share on other sites