DoctorWho 0 Posted February 2 Haven't played in a while forgot my password for ign "Exelade" i got other accounts that i remember their passwords like "DoctorWho" and "wizard rs" but i can't seem to remember my main one. Share this post Link to post Share on other sites
Harley Q 76 Posted February 2 Hi @DoctorWho I have submitted a ticket for your password to get reset. This can take 24-48 hours and sometimes longer depending on certain situations. To assist with this reset ticket, can you please PM me via the forums the location of where your account was created (ex: Austin, Texas). Someone will comment here when your password has been reset. Thank you for your patience Share this post Link to post Share on other sites
James 288 Posted February 5 Hello @DoctorWho I am unable to verify that you own this account due your current IP location and your original IP do not match. Please message a staff member with the location you created your account, or any donation e-mails you donated with so we can verify you own the account and we will re-open the ticket and get your details reset for you. Thanks. Share this post Link to post Share on other sites
Raw 688 Posted February 8 Hello @DoctorWho I am not able to verify that you own this account because your current IP does not match up with the original IP of that account. Please send one of the staff members in game a private message/discord message of the original IP location so we can verify you are the original owner. Share this post Link to post Share on other sites