LumberJacks 0 Posted September 27, 2023 its been awhile since i last played on runex and i dont remember ever setting a pin. id really appreciate if someone could help me out with this weather its a reset or a removal of the pin thanks - Jacks Share this post Link to post Share on other sites
Letters 5 Posted September 27, 2023 Hi @LumberJacks, I've gone ahead and submitted a ticket for your pin to be reset. This can take between 24 - 48 hours, we appreciate your patience. An administrator will reply to this thread once it has been completed. NOTE: Your pin is 5 digits. Cannot start with "0" and cannot be "12345" Kindest Regards, Letters Share this post Link to post Share on other sites
Raw 688 Posted September 27, 2023 Hello @LumberJacks I am not able to verify that you own this account because your current IP does not match up with the original IP of that account. Please send one of the staff members in game a private message/discord message of the original IP location so we can verify you are the original owner. Share this post Link to post Share on other sites
Raw 688 Posted September 27, 2023 Hello @LumberJacks Your PIN has been reset! Please set a new one upon logging in. Enjoy playing! Share this post Link to post Share on other sites