Bond enjoyer 0 Posted September 3, 2023 (edited) i was doing GHg on my hcim it was me and last guy in 1v1 i died n lost and exited client and look over on my other screen and my hcim status was gone https://prnt.sc/6zZBqIAulPET https://prnt.sc/LOHAR6XH1wH_ Edited September 3, 2023 by Bond enjoyer Share this post Link to post Share on other sites
Letters 5 Posted September 3, 2023 Hi @Bond enjoyer, I've submitted a ticket to get your lost status back. This can take 24-48 hours and sometimes longer depending on certain situations. NOTE: This is not a guarantee you will get your status back. Thanks for your patience. Kindest Regards, Letters Share this post Link to post Share on other sites
Ramzi 498 Posted September 10, 2023 Hello @Bond enjoyer, Unfortunately if the DC or client issue was not server sided then we can not refund the status. Sorry for the inconvenience, but please let us know if there is anything else you might need help with. Enjoy playing! Share this post Link to post Share on other sites
Ryan 873 Posted October 14, 2023 We confirmed that this was indeed an issue on our end. Your rank has been refunded! Share this post Link to post Share on other sites
