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95

Unable to Login

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Login and have black screen 'Loading, please wait..'

Doesn't get past this stage, only this account.

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Hey @95

Would you be able to provide a prntscr of this error?
Preferly contact me on discord aswell as its easier to have a convocation there.


 

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32 minutes ago, Espen said:

Hey @95

Would you be able to provide a prntscr of this error?
Preferly contact me on discord aswell as its easier to have a convocation there.


 

https://ibb.co/ZKbn5MW

Edited by Px

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There is a section on this Client fixes to fix black screen. Follow these steps and you should be perfectly fine.

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3 minutes ago, Espen said:



There is a section on this Client fixes to fix black screen. Follow these steps and you should be perfectly fine.

Thanks Espen - I had already tried this. 

My client is fine, also tested on another PC. 

It's only this account I have a black loading screen on. Is everything OK with this account? Not disabled? 

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It is only the account "95" that is bugged?

 

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12 minutes ago, Espen said:

It is only the account "95" that is bugged?

 

Correct 🙂

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Could you try to login again?

 

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32 minutes ago, Espen said:

Could you try to login again?

 

Still the same unfortunately. 

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Alright, I will forward the thread to Ryan to sort your account. Seems like its been corrupted somehow.
Ryan will comment on this thread when he have gotten time to sort it. 

Thank you for the patience.

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5 minutes ago, Espen said:

Alright, I will forward the thread to Ryan to sort your account. Seems like its been corrupted somehow.
Ryan will comment on this thread when he have gotten time to sort it. 

Thank you for the patience.

Thanks for looking into this - I'll await feedback from Ryan 🙂

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We're sorry for the wait on this.

I've identified the issue with your account and fixed it.

Thank you

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