A G R A S T 0 Posted March 21, 2023 Hello. Today around 20:40 i dced, at desert bandits. Then i try to log in client wrote me that I'am still logged in. I tried like for 5 or 4 minutes but nothing happened, then Espen said that I need to write this ticket to help get help. So I want to get my HC status back If it's possible. Share this post Link to post Share on other sites
Espen 236 Posted March 21, 2023 Hey @A G R A S T I made a ticket for your HCIM to be returned. keep in mind you can't die during your time as normal ironman for this refund to be possible. Ramzi or Ryan will comment on this forum post once they have a answer for you. Thank you for the patience, have a nice day! 1 Share this post Link to post Share on other sites
Ryan 873 Posted March 31, 2023 I checked via connection logs to see if you disconnected. We can't always get confirmation of this via logs, but fortunately in this case we were able to. I've re-added the hardcore status to your account. Thank you! Share this post Link to post Share on other sites