Can Login to Forums, but not into the game?

[Skelator 0]

Ive been trying for about 15 mins or so and ive changed my password atleast 3 times but it wont let me log into the game. i can logout and back on the forums just fine though.

[Skelator 0]

As an update i cant even change password anymore says its incorrect, even though ive specifically pressed each letter to make sure everything was the same. i think its just rip this account

[creature 0]

i have a same problem

[Ally 126]

Hi, changing you forums password doesn't reset your in-game password. I've submitted a ticket to get your in-game password reset for you, shouldn't take long.

 

Cheers for your patience. 

 

7 hours ago, creature said:

i have a same problem

made a ticket for you too

[Ramzi 503]

Passwords for @Skelator and  @creature have been sent to them via forum PM. 

[ironhusky 0]

i have a same issue. Cant login in client but i can log in here ? why is this happening with us ?

[SuperFlyTart 0]

I cannot even open the client on Macbook Pro! Was working fine yesterday! I wanted to max today :c

[Garfield 36]

@Ally @Ryan @Nate @Ramzi @Kliksa @Kongy for iron huskey,

@SuperFlyTart try to remove cache, update java and download RuneX again. Should work.

[Ally 126]

Submitted a ticket for you, please make a separate 'help' post in the future though. I wouldn't have seen this without @Garfield.

 

9 hours ago, ironhusky said:

i have a same issue. Cant login in client but i can log in here ? why is this happening with us ?