Otalleon 0 Posted October 16, 2019 (edited) Hi I was wondering if I could get help on recovering a password from me account. Everytime I choose to recover my password on the website it never sends an email to me. Edit: I forgot add that my Username was Ot. Edited October 16, 2019 by Otalleon Share this post Link to post Share on other sites
nota 35 Posted October 17, 2019 Hi @Otalleon, I've summited a ticket for your password to be reset on "Ot". This usually takes less then 48 hours, however it can take longer. Ryan or Ramzi will replay to this thread when they have reset the password. Thanks for playing. Share this post Link to post Share on other sites
Otalleon 0 Posted October 17, 2019 Did you mean pin or password? I forgot my whole password. It's been sometime since I played on the server so I forgot it. Share this post Link to post Share on other sites
nota 35 Posted October 17, 2019 Sorry I meant password, changed it in the original post. Share this post Link to post Share on other sites
Otalleon 0 Posted October 17, 2019 Oh okay! Thank you very much! Share this post Link to post Share on other sites
Ramzi 503 Posted October 18, 2019 Hello @Otalleon, I am not able to verify that you own this account because your current IP does not match up with the original IP of that account. Please send one of the staff members in game a private message/discord message of the original IP location so we can verify you are the original owner. Share this post Link to post Share on other sites